Vidgo has offered occasional updates to customers since the outage began nearly two months ago. A spokesperson for Vidgo declined to confirm Harmonic as the vendor who pulled the plug on the company, citing confidentiality agreements. (The only legal matter involving Vidgo is a patent infringement lawsuit filed last month by Dish Network, which sources at the company say is unrelated to the outage.) An email sent to Harmonic seeking comment on the matter was intercepted last week by a public relations firm working on their behalf the firm promised to follow up with Harmonic "to see what might be possible," but has yet to respond further. A search of the federal court docket showed no pending civil cases between Vidgo and Harmonic. It isn't clear if Vidgo ever escalated the matter to a court of law. Two days later, Vidgo issued another note to customers that offered more details about a "dispute with a vendor who changed the terms on Vidgo in the middle of a contract and forced the new terms on Vidgo after hours on a Friday night." Separately, in an email with this reporter on that same day, a spokesperson for Vidgo described the matter as a "legal dispute" and said a "demand letter has been filed." That day, Vidgo sent a mass email to their customers, characterizing the issue as a "temporary service interruption" and directing subscribers to connect their Vidgo credentials to "TV Everywhere" apps supported by some of its programming partners. On September 29, Harmonic abruptly pulled their support from Vidgo, leaving subscribers unable to watch live channels or on-demand programming from within the company's own apps. Vidgo chases Middle America cord-cutters with college sports, news Both left on good terms, according to sources earlier this month, Mattsson and Feininger were announced as the new executive pairing behind For The Win 360, a startup media platform focused on college sports. The deal with Pythia saw the departure of Vidgo's two top executives, CEO Derek Mattsson and Chief Operating Officer Bill Feiniger, who had been publicly named to their roles just eight months earlier. That month, an enterprise management company called Pythia International stepped in to help rescue the company, with the firm offering some of its own cash to help Vidgo catch up on its payments, according to four people with knowledge of the situation. ![]() But around start of 2023, things were starting to look hazy for Vidgo, with the company ultimately accruing debt in the low millions of dollars and quickly falling behind on its payments, two sources said.īy April, executives were scrambling to turn the ship around. Current and former employees who spoke with STV Insider said nearly all of the income earned from subscription fees go to programmers who charge Vidgo for carriage of their channels.įor nearly two years, Vidgo's relied upon its initial round of seed funding to pay its employees and contractors. Vidgo charges between $40 and $100 per month for access to its channels, with the least-expensive package consisting of around 35 Spanish-language channels and the most-expensive plan offering a robust selection of nearly 200 live news, sports and general entertainment networks. Discovery (then Discovery Networks), among others. ![]() Like other nascent technology firms, Vidgo primarily operates through venture capital, and an initial round of seed funding secured in early 2021 brought in $80 million in much-needed capital that Vidgo used to further build out its product, to include landing programming-related contracts with the Walt Disney Company, Fox Corporation, A+E Networks, Paramount Global and Warner Bros. Vidgo expands partnership with Cinedigm, explores new original programming
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